1. Acceptance of these terms
By creating an account or using Health Mentors (the “Service”), you agree to these Terms and to our Privacy Notice. If you do not agree, please do not use the Service. “You” means the person using the Service, whether as a mentee seeking guidance, a mentor offering it, or an attendee registering for a workshop.
2. Who can use Health Mentors
During this MVP, the Service is available only to adults age 18 or older who reside in the United States. One account per person. Registering for a workshop does not require an account, but it does require the same confirmation that you are 18 or older; workshops are designed for students exploring health careers, and a teacher, counsellor or parent may register and bring a group. You are responsible for the accuracy of the information you provide, and for keeping it current.
3. What the Service is — and isn't
Health Mentors is a directory plus a one-way introduction, and a schedule of free group workshops. We list verified professionals and, when you choose, deliver a single introduction message to a mentor. We do not match you algorithmically, guarantee that a mentor will reply, host or monitor ongoing conversations, arrange one-to-one meetings between you and a mentor, or manage a mentoring relationship. If a mentor responds, all further communication happens over regular email, off-platform.
Workshopsare scheduled group sessions we announce and run — you register, we send you the joining details and reminders, and you can cancel your place from any of those emails. A workshop may be moved, changed or cancelled; we will email everyone registered if that happens. Sessions held on a third-party platform are subject to that provider's own terms (see §15), and attending one does not create a mentoring relationship.
4. Educational purpose only
Guidance shared through the Service is educational and career-oriented. It is not medical, mental-health, legal, admissions, employment, or emergency advice, and it does not create a doctor–patient or other professional relationship. Verify important decisions independently with qualified professionals. Health Mentors is not an emergency service — in an emergency, call 911 or your local emergency number.
5. The AI Mentor
The optional AI Mentor (formerly called the “AI Career Guide”) is an artificial-intelligence tool, clearly labeled as AI. It can be inaccurate or incomplete, is not professional advice, and is never a substitute for a human mentor or a licensed clinician. Do not enter sensitive personal, medical, or confidential information. Your inputs are processed by a third-party AI provider (see the Privacy Notice).
6. Off-platform communication
If a mentor chooses to reply, you continue by email. Health Mentors is not a party to and does not host, see, monitor, or take responsibility for those communications. Use good judgment and follow the Rules of Engagement.
7. Acceptable use & conduct
You agree to follow the Rules of Engagement. In particular, you will not:
- request or offer money, gifts, secrecy, or anything of value in exchange for guidance;
- harass, threaten, or make romantic or sexual advances;
- request medical treatment, prescriptions, diagnoses, or private records;
- promise or imply guaranteed admission, employment, shadowing, or outcomes;
- scrape, spam, impersonate, or otherwise misuse the Service or its data.
8. Verification — what it means
Mentors provide a LinkedIn profile (and, for physicians, an NPI) so we can manually review the consistency of their public information. Verification is not a background check, an endorsement, a guarantee of credentials, or a warrantyof a mentor's quality or availability.
9. Your account
Keep your login credentials secure; you are responsible for activity on your account. You may request deletion of your account at any time through the contact page. We may suspend or remove accounts for inaccurate information, misuse, security concerns, or legal reasons.
10. Content & intellectual property
The Service, its content, and its branding belong to Health Mentors. You keep the rights to the content you submit (your profile, messages, and quiz responses) and grant Health Mentors a limited license to display and process that content solely to operate the Service. Do not submit content you do not have the right to share.
11. Fees
The Service is currently free to mentees, mentors and workshop attendees. If we introduce any charges in the future, we will disclose them clearly before they apply.
12. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, express or implied. We do not warrant that mentor information is accurate, that mentors are available, or that you will receive a reply.
13. Limitation of liability
To the fullest extent permitted by law, Health Mentors is not liable for indirect, incidental, special, or consequential damages, or for the conduct of any mentor, mentee, or third party, or for communications that occur off-platform.
14. Indemnification
You agree to indemnify and hold Health Mentors harmless from claims arising out of your use of the Service or your violation of these Terms.
15. Third-party links & services
The Service links to and relies on third parties (for example LinkedIn, the public NPI Registry, the video-conferencing and calendar providers used for workshops, and our infrastructure, email, and AI providers). We are not responsible for the content, terms, or practices of those third parties.
16. Changes to these terms
We may update these Terms from time to time. We will revise the “last updated” date and, for material changes, provide reasonable notice. Continued use after an update means you accept the revised Terms.
17. Governing law & disputes
These Terms are governed by the laws of the State of Arizona, United States, without regard to its conflict-of-laws rules. The specific venue and dispute-resolution process will be finalized with counsel before launch.
18. General
If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. These Terms together with the Privacy Notice are the entire agreement between you and Health Mentors regarding the Service. You may not assign your rights under these Terms without our consent.
19. Contact
Questions about these Terms? Reach the team through the contact page.